User Agreement for Data Analytics Collection in aWorkbook Application
Last Updated: 9th September 2024
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1. Introduction
Welcome to the aWorkbook application ("the Application"). This User Agreement outlines the terms and conditions regarding the collection, use, and protection of data analytics as per the General Data Protection Regulation (GDPR) of the European Union (EU). By using the Application, you agree to the terms set forth in this agreement.
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2. Data Collection and Usage
The data collected from your use of the Application will be used solely for the purpose of analytics to benefit the client organization. The insights derived from this data will support various business functions, including:
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Data-Driven Decisions: Analysing data to track how Sales Representatives interact with aWorkbook to improve product presentation and understand the impact on customer engagement.
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Enhanced User Experiences: Sharing user preferences and behaviour trends to refine pre-sales strategies and optimise product assortments across channels.
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Optimised Operations: Identifying process inefficiencies, training needs, and top performer strategies to enhance overall team effectiveness.
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Enhanced Personalisation: Customising the catalogue experience based on individual usage patterns to boost sales engagement.
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Improved Marketing: Informing marketing strategies based on actual product interest and interactive use, allowing for real-time adjustments.
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Inventory Management: Gaining insights into product demand and stock levels to optimize inventory and implement "never out of stock" strategies.​
3. Data Protection and Privacy
We are committed to protecting your data. The data collected will never be shared with any third-party applications, and will be exclusively used for analytics purposes within the client organization.
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4. Consent for Data Collection
Before any data is collected, you will be required to provide explicit consent. This consent is necessary to ensure compliance with EU laws, particularly the GDPR. You may withdraw your consent at any time by contacting us through the Application’s settings or support team.
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5. Data Retention
The data collected will be retained only as long as necessary to fulfil the purposes outlined in this agreement. Upon withdrawal of your consent or termination of your account, your data will be securely deleted in accordance with applicable regulations.
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6. User Rights
As a user, you have the following rights regarding your data:
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Right to Access: You can request access to the data collected about you.
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Right to Rectification: You can request correction of any inaccurate data.
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Right to Erasure: You can request the deletion of your data.
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Right to Restrict Processing: You can request limitations on how your data is processed.
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Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
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Right to Object: You can object to the processing of your data under certain circumstances.
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7. Updates to This Agreement
We may update this User Agreement from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes and obtain your consent where necessary.
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8. Contact Information
If you have any questions or concerns regarding this User Agreement or your data, please contact us at hello@harksolutions.co.uk