It’s important to make sure everyone knows the end goal and has clear understanding of the criteria for success. Typically, these initial discussions focus on the workflow and what you are looking to achieve. Not everyone is interested in the technical detail and It is important that the upfront discussions are about who does what, where and when, – the how can come later.
With the objective clear, we‘ll give you an idea of likely timescale and cost. When you are ready to proceed, your dedicated project manager will introduce you to our developers, who will look at the detail, understand the systems involved, find out where the data is held and look at some examples. Then we will give you a fixed development cost, so there are no nasty surprises.
With everything agreed, we will work with your IT team, while your project manager keeps all stake holders updated on progress, free of technical jargon.