Secure, Robust and Stable

We want you to be confident that we are handling your data with care and that it’s both secure from 3rd parties and safe from loss. The aHub system has been built with security and scalability in mind from the start and designed into its very structure rather than applied as an afterthought. Below are just some of the measures designed into the aHub system.

The Platform and Network

We operate on a cloud platform with server clusters in the UK, Europe, and America, with requests routed to the closest region to the user for minimal latency, whilst data is stored in the region suited to the client. Dedicated VPN tunnels between regions allow for traffic exchange, with each regional hub operating servers in at least 2 (minimum of 3 for data) physically different zones.

Load balancers filter secured https requests, distributing them across these zones for scalability and reliability whilst isolating server-based service endpoints from public access. Further dedicated isolated networks keep databases separate from compute instances and add an additional layer of security. The whole aHub network operates in a dedicated environment which is not shared with other company resources such as marketing websites. Under normal operations it is not accessible by Hark staff except through the predefined secured load balanced endpoints. Weekly automated network scans are performed for vulnerabilities.

Code base and Development

Development is carried out in house, using a version-controlled code repository, linked to separate test environments with automated daily quality control scans and tests with a mix of manual user testing during release phases.   which are automatically inspected for required patches before being used to create templates for release. Previous server templates are maintained for immediate roll back purposes.

Secure Storage

Storage uses encryption at rest, whilst database access and held separate from the code base. Daily backups to a separate storage repository of both databases and physical file libraries are carried out daily.

User Access

User access can be authorised through our own internal user management system with passwords stored with one way individual salted hashed to generate time limited sessions or linked via OAUTH to the client’s own Microsoft Azure Active Directory for centrally managed SSO authentication. Users’ requests and individual IPs are rate limited. Requests to the system are logged. Materials such as images, videos are sent through a global content distribution network for maximum throughput and low latency access, but utilise signed, time limited URLs to prevent reuse. Serverless technologies allow scalable asset processing such as on the fly image resizing through 1000s of parallel processes.

Hark Staff Access

Direct access to aHub servers and databases is limited to specific staff on a minimum requirements basis. Use of Multi Form Authentication, manual enabling of network access with automatic closure, remote IP filtering and certified key access are all used.  Automated monitoring and recovery are supplemented with SMS based alert systems to notify Senior Development Team members of potential issues arising.

How We Work With You

We offer services to take away the pain of creating easily-accessible, accurate content, giving you maximum benefit from aHub.  We are fast, accurate and know how to make the best of your product information. We will:

  • Understand your product data however and wherever it is held
  • Configure aHub to match the shape of your data, structuring it to get the best results
  • Populate your data first time around to get you on-board swiftly
  • Going forward, we can do everything for you or support you in managing and updating your content

Let’s Talk

We have both the software and the experience to help – there’s no challenge we haven’t met before!

Book Discovery Call

How We Work With You

We offer services to take away the pain of creating easily-accessible, accurate content, giving you maximum benefit from aHub.  We are fast, accurate and know how to make the best of your product information. We will:

  • Understand your product data however and wherever it is held
  • Configure aHub to match the shape of your data, structuring it to get the best results
  • Populate your data first time around to get you on-board swiftly
  • Going forward, we can do everything for you or support you in managing and updating your content

Let’s Talk

We have both the software and the experience to help – there’s no challenge we haven’t met before!

Book Discovery Call